Iubenda Review 2020 (UPDATED): What Real Legal Experts SayThis updated Iubenda review includes our firsthand experiences from February 2020. Iubenda’s attorney-level solutions protect 65,000 clients around the world from liability and fines. They are essential in the face of strict privacy legislation. If you need the highest quality GDPR, cookies, or terms and conditions, this service is exactly what you need. But is it worth the money? Are the quality and convenience worth the upgrade? And, most importantly, do you even need these documents or are you wasting money? Remember, Iubenda requires a one-year subscription! Our legal experts cover everything you need to know. Including:
- Policy Generation
- The only negative aspect that surprised us
READ FIRST: What You Need to Know About IubendaWe review legal document generators from the perspective of business owners rather than legal experts. That’s actually who we are. And there’s always one major issue… The vast majority of policy generators DO NOT deliver on quality. That’s a problem for one crucial reason: The majority of business owners cannot tell quality legal documents apart from poor quality privacy policies. And by the time you notice your privacy policies are non-compliant, it’s most likely too late. We’ve used well over a dozen different generators. We usually have to make several edits or at the very least consistently update each policy to maintain compliance. Until Iubenda… This is truly a 360-degree solution. Instead of worrying about quality, editing, and maintaining a document, this one service allows you to generate compliant policies for one low fee. And then Iubenda’s legal team UPDATES THEM FOR YOU. The quality, peace of mind, and expert level services do come at a price, however. That’s the purpose of this review – to help you make that expensive decision.
Iubenda OverviewIubenda offers attorney-quality solutions that keep websites and applications compliant with the law, protecting your company from fines and potential legal liability. Their most popular document services are:
- Consent Solutions – GDPR consent, document opt-ins, and California Consumer Privacy Act (CCPA) opt outs via your web forms.
- Internal Privacy Management: Documents all of the data processing activities within your organization, including how you store and use consumer data (Required by the GDPR).
The Pro PlanFor roughly $2/month, the Pro Plan gives you:
- Website policy
- Facebook app policy
- Mobile app policy
- Cookie banner and consent
- Consent via scrolling
- WordPress plugin
- Prestashop, Joomla, and Magento plugin
- IAB/TCF compatible
The Ultra PlanIubenda’s Ultra Plan includes everything in the Pro Plan PLUS:
Terms and Conditions
- Guided setup
- Optimized for eCommerce/SaaS/Apps
- 100+ calluses
- Shopify, Amazon, eBay integrations
- Document management dashboard
Iubenda Services ReviewOur legal experts tested each of Iubenda’s services and thoroughly examined each for:
- Content rights
- Acceptable use
- Disclaimers of warranties
- Limitations of liability
Cookie SolutionIubenda’s cookie solution is the fastest and most convenient way to ensure your business complies with certain provisions of the EU’s privacy laws. Within a few minutes, you can inform your users of your cookies activities, facilitate consent, and preemptively block any scripts that may install cookies prior to consent. And it’s all from an intuitive policy builder. Cookie policies completely protect you from liability in most cases, and it could cost as little as $2/mo. Overall, the convenience and comprehensiveness of the service are impressive, especially considering the price. The policy builder is about as straightforward as it gets: Select the options that apply to you on the left-hand side and preview the “cookie banner” on the right. Our legal team LOVED how the cookie banner included the explicit REJECT button, a button that is now required under UK law. This banner gives a brief overview of consent and guides the user to the full policy. It’s also fully customizable, so if you have specific needs, you can cover all of your bases.
Implementing Your Cookie BannerImplementation is as simple as copy/pasting the code to your website or using Iubenda’s WordPress plugin. While we normally advise not to use too many plugins (For site speed reasons), Iubenda’s did not affect our website speed at all.
Internal Privacy Management and Consent SolutionIudebenda’s internal privacy management and consent solution are packaged together for $39/mo. This is an incredible value, and no other company online offers these services at anywhere near this level. Think of it as “complete GDPR compliance for one low price”. Since these services are complex, we’ll sum it up here: The law mandates that you obtain informed consent. The burden of proof lies on you if the authorities ever ask. Your company must have a mechanism for both collecting and managing user consent. When you have thousands or tens of thousands of visitors daily, it’s nearly impossible to effectively manage all of that data. Iubenda solves that issue by providing a simple system for obtaining, storing, and managing user consent. It then further helps you by managing data collection services and 3rd parties you do business with. Instead of manually managing tens of thousands of visitors and leaving yourself open to fines and penalties, $39/mo makes your life easier and protects you from hefty fines. Here’s how… The consent solution is a step up from the cookie solution. It completely streamlines your consent management via:
- Managing user consent (Add/revoke)
- Storing individual privacy preferences
- Tracking consent notification
- Storing each user’s consent history
- Tracking specific legal notices
- Tracking offline consent
VERDICT: Is Iubenda Worth the Price?Iubenda’s consent management and internal privacy management services are unrivaled. If you’re a large company with complex needs, Iubenda is the ONLY OPTION. One low monthly fee streamlines all of your legal compliance, and you mitigate your risk of penalties by outsourcing management to legal experts. If you’re a small website or app, and only need one document. Then we highly recommend an alternative to Iubenda: TermsFeed. Looking for a cheaper option? Check our review on FreePrivacyPolicy.com, another great alternative to Iubenda.
- Simple document builder
- One-time fee (No recurring fees)
- Not as many options as Iubenda
- No maintenance
- No privacy management for GDPR
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